Custom Website Application
Designing the Experience
Matter Design worked closely with CoreLogic, owners of Australia’s most comprehensive property databases, to develop an adaptable user experience that allowed both customers and staff to migrate all transactions into an online environment. The result, a streamline portal used by both staff and customer to select and purchase the right product configuration.
Starting with simple wireframes, the designers at Matter transformed initial concepts into a user friendly interface, incorporating the branding and mission of CoreLogic with a compliant system that met CoreLogic's business goals. The design incorporated ease of navigation on all devices turning complex information and pricing into a simple user experience.
Building the Portal
Matter Design emulated initial design concepts and transformed them into a fully functional user interface that allows customers to purchase products online and receive access to the online information portal. The interface allows CoreLogic to accomodate product price rules, discounts and differentiate between existing or new customers. The system also incorporates a live chat where users can access CoreLogic's customer care, as well as access to CoreLogic's online education tools.
Matter Design set up a deployment process to facilitate ongoing improvements to the site, with the main objectives to assist in maintaining and improving the site as required. Quality assurance testers are always on hand to ensure that any troubleshooting is performed efficiently and the site is running effectively.